Yuilop’s Privacy Policy

1.- Data Protection at yuilop

Protecting the personal data of our users is of particular importance to us. We offer a full disclosure of our practices concerning your personal data. The following information is therefore intended to explain the policy concerning the scope of storage and use of your data.

Yuilop S.L. under the laws of Spain, having their registered office at C/ París Nº 207 3º 1ª 08008 Barcelona, Spain is the legal entity that collects and processes the personal information.

2.- What is personal data or inventory data?

Personal data or inventory data is understood as meaning information that can be assigned to your person. This includes for example: your name, your address, your telephone number and/or e-mail address.

3.- Which terms of privacy do apply to yuilop?

yuilop is a Spanish company and therefore has to follows the Spanish and European provision of privacy and data protection. In compliance with the law we file personal data files (only the data declaration not the personal data itself) before the Spanish National Data Protection Authority. Furthermore we ensure your private data is only stored with certified hosting and IT providers that follow corresponding data protection regulations and to implement strict security measures.

4.- What type of data does yuilop collect and how is it used?

When you install yuilop, you will be asked to provide us with your phone number and to allow us access to your mobile device’s address book. A copy of the phone numbers in your address book (but not emails, notes or any other personal information in your address book) will be stored on our servers and will only be used to:

(a) notify you when your contacts become active on yuilop,

(b) indicate which of your contacts is already a yuilop user,

In addition, we may also create a function in the future that will use this data to synchronize your address book across your multiple devices.

Your phone number, which will be verified via a text message that will be sent to you or via a phone call, will be used for identification purposes as your yuilop user ID.

Should you upgrade your version of yuilop to the numbering version, we will ask you for addicional mandatory further data. We have to collect that data to comply with the telecom regulations concerning lawful interception and data conservation. Depending on the regulation of your country we may require your name, surname, ID number, nationality and/or address or others. We will share those data only when legally required by the Authorities (Police, Governmental bodies or the like) in compliance with the Law of that country. Be also informed that in order to comply with legal requirements we might gather also your IP address that will be used by yuilop exclusively in case the applicable Authorities requires it.

You declare that the data you provide us with is real, true, up-to-date and verifiable.

We may send you information notifications about the service via yuilop application (In-app notices). For the avoidance of doubt no personal data will be used to send you such notice since it’s not made by email or SMS and will be mainly focus to inform you about upgrades, new features, troubleshooting problems, inactivity or low usage, detecting and protecting you against errors or in general to fulfil the contract.

We might use your personal data to send you warning notifications in order to enforce you to comply with the applicable terms & conditions.

The service is not provided to to children under the age of 14 and we do not knowingly collect personally identifiable information from children under the age of 14. If we become aware that we have inadvertently received personally identifiable information from a user under the age of 14, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of 14.

We will not use traffic data (data processed for the purpose of the conveyance of communications, including, but not limited to, the duration of the call, the number calling and the number called) for commercial purposes without your consent. We will never share your traffic data with any third party.

5.- In what context is my data used?

Your data is used for promoting advertising partners’ services and products of our. It is used exclusively within the scope of any consent issued by you. Your data is not forwarded to our advertising partners. Our advertising partners merely provide the advertising content: We forward the advertising content to you. Apart from this, your data will be used for executing the contract and processing your enquiries: For instance, we may share aggregated, non-personally identifiable and / or statistic data with our advertising partners for the sole purpose of executing the contract with them. Such data may include user mobile telephone unique ID, device model and operating system, carrier, location used (see point 8) for more customised advertising as define in point 8.

When you send an SMS your usual mobile number will be shown in the recipient number as sender. In case you upgrade to numbering service your yuilop number will be shown as sender.

yuilop will retain your information for as long as is necessary to: (1) fulfil the contract or (2) comply with applicable legislation, regulatory requests and relevant orders from competent courts.

Your instant messaging (IM) communications content will not be stored by yuilop. It is stored in your smartphone or device memory.

6.- Will my data be forwarded to third parties?

Your data will NOT be forwarded to third parties for their free use. If we forward data to third parties within the scope of the existing contractual relation or if these third parties store or process your data on our behalf (e.g. external service providers such as our IT system hosting), we oblige these to comply with the applicable data protection provisions. Our service providers are bound strictly by our instructions and are required to use the data exclusively for the purpose prescribed by us.

Please bear in mind that for some countries a third company provides you with the numbering service (if available in your country). They may have to comply with telecom regulations regarding data retention so we will communicate them the data referred to in point 4 paragraph 4. Please refer to the specific terms and conditions of the numbering service available in http://yuilop.com/intl/legal/ for further information.

In the event that we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, Personal Information will likely be among the assets transferred. As part of such a transaction the new entity will be required to commit to the same level of protection of your Personal Information as described in this Privacy Policy. If we cannot obtain such a commitment, we will not perform the business transition.

We will post a notice on this Site of any such change in ownership or control of the Personal Information we may have prior to such transfer.

7.- What data storage and transmission security precautions does yuilop take with my data?

Your data will be stored in secure operating environments and cannot be accessed by the public. In certain cases of particular security relevance (for example when stating a password) the data will be encrypted prior to performance of the transaction. Our servers use the VPN (Virtual Private Network) encryption technology (IPSec encryption) to protect the transmission of personal data. This means that communication between you and our servers is carried out using a recognised encryption procedure.

Furthermore, we take reasonable precaution to protect your personal information from misuse, loss and unauthorized access. We have physical, electronic, and procedural safeguards in place to protect Personal Information. Personal Information is stored on our servers and protected by secured networks to which access is limited to a few authorized employees and personnel.

Yuilop complies with the organizational, procedural, physical and security measures as laid down in the Spanish data protection and privacy regulations. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our App.

In any case we strongly recommend you use a password to unlock your smartphone.

8.- What does personally customised advertising mean?

We will try to show you advertisement that may interest you. To do so, our advertisement partners may access to the data specify in point 5.

Location data is data, which indicates the geographic location from which the end device is used. This data is not determined for the precise location (“precise address”) of the end device. Rather, all that is determined is a radius from which it is possible to recognise for example the town in which you are currently located. The determination of a location is carried out exclusively in real time, i.e. at the time of the sending of advertising information. This type of location data is not stored except a storage is provided by law.

9.- Do I have a right to amend or delete my data?

You have the right to revoke any consent, granted to us for the collection, storage and use of your data for the sending of advertising information, at any time. Nevertheless, as the yuilop service can only be financed via advertising partners, we ask you to appreciate that complete revocation of your consent will result in the ending of use of our service. The revocation shall apply for the future and cannot be declared retrospectively. In the event of revocation on your part, we shall delete your data as quickly as possible, unless we are obliged by law to store this data.

There’s also a button within the application by which enables you to delete your account. In case you push that button we will keep your data for further 6 days. During that time you may restore the account. Once that term elapses we will cancel your data save in case the Law require us to keep the data blocked.

To amend your data please kindly send your enquiry to privacy@yuilop.com.

10.- Do I have a right to know which data about me yuilop has collected?

Under the data protection provisions you are entitled to access to data we store on you at any time. Kindly address your enquiries to privacy@yuilop.com We may require a copy of your ID to assure you are the person behind that request.

11.- How can I contact yuilop concerning data protection matters?

Questions, comments, complaints as well as requests for information in connection with data protection matters and in particular the processing of your data or any suggestion on how we can reinforce further your privacy should be sent to the following e-mail: privacy@yuilop.com

12.- Changes to this policy

yuilop reserves the right to modify the provisions of this Privacy Policy if deemed necessary. We will inform you of these changes by publishing the revised Privacy Policy at yuilop.com and/or by notifying you via in-app messages and/or SMS. The revised Privacy Policy shall become effective within thirty (30) days of such publishing, unless you expressly accept the revised Policy earlier. You agree that the express acceptance by you, or your continued use of yuilop after the notice period of thirty (30) days will constitute your acceptance of the Privacy Policy.

Last amended April 2013